All items are carefully hand crafted and sewn by me and are custom made unless otherwise noted.
Due to the custom handmade nature of our items there NO REFUNDS or exchanges on ALL our items. ALL SALES ARE FINAL.
Czarina's Project is not responsible for lost, damaged, or stolen packages.
Delayed scanning on USPS part is beyond our control once the package
leaves our premises. What you see on their website is what I see.
Please contact your local post office for these rare
instances/situations. Czarina's Project is not responsible for contacting and
following up with USPS for in these situations.